HAVE A QUESTION? WE'VE GOT ANSWERS TO SOME OF OUR BLUE BALLERS' MOST COMMONLY ASKED QUESTIONS.
If your question is not listed below, feel free to contact us directly by emailing firstname.lastname@example.org.
What is the status of my order?expand_more
Please refer to your order confirmation email for tracking details for your shipment. All Blue Balls are fulfilled and shipped through Amazon’s Fulfillment service, and should arrive to you within 5-7 business days. If you see any issues or have questions beyond tracking, please reach out to us at email@example.com.
My balls aren't lighting up, what should I do?expand_more
You do have to hit Blue Balls pretty hard for them to light up. Our accelerometer is designed to detect a full club strike, so if you are having trouble getting your Blue Balls to light, be sure to give them a real smack off a cart path or a full club swing. If your Balls still don't light correctly, please send them back to us for a refund of the cost of your balls.
How can I determine the authenticity of my Blue Balls?expand_more
If your ball shines like the fire of a thousand suns in the night sky, then it's an authentic, premium Blue Ball.
Does Blue Balls accept idea submissions for new products?expand_more
Abso-fucking-lutely! If you want to partner with us to bring a great new golf product to life, hit us up at firstname.lastname@example.org.
What is your return policy?expand_more
If you are not satisfied with your Blue Balls, you can return them for a refund of the cost of your balls within 30 days of purchase. Please check your purchase confirmation email for return details.
Can I order blue balls to resell?expand_more
For sure! We are happy to work with golf courses, pro shops or anyone else who wants to resell the #1 premium LED light-up golf ball. If you are interested in reselling, please contact us at email@example.com
How far can blue balls fly? Do Blue Balls fly as far as a normal golf ball?expand_more
Blue Balls tend to fly 10-20% shorter than a normal high performance golf ball. We recommend clubbing up 1 club when hitting Blue Balls.
How do Blue Balls work?expand_more
Blue Balls have an internal accelerometer that detects impacts like club strikes or a bounce against the cart path. When this accelerator detects impact, it automatically turns on LED lights inside the ball, and will start an 8 minute timer. The LED lights stay lit for the full 8 minutes, giving you plenty of time to get to your ball and set up your next shot.
What happens if I swallow my Blue Balls?expand_more
Please contact your medical provider as soon as possible. We’re also pretty impressed you were able to fit that thing down your throat. You’re crazy, man.
What are my shipping options? Can I make changes to an order I already placed?expand_more
Please email us directly at firstname.lastname@example.org for questions regarding your order, or any issues.
Can I give Blue Balls as a gift?expand_more
Yes, Blue Balls make the perfect gift. You can include a gift instruction or gift receipt when ordering directly through our Shopify site.
How long do Blue Balls last?expand_more
Each Blue Ball has 40-50 hours of lighting time.
What is the partnership with the Testicular Cancer Society?expand_more
Blue Balls gives 2% of all profits to the Testicular Cancer Society, a 501c(3) committed to raising awareness for the most common form of cancer in men age 15-35, providing education about the disease and giving support for fighters, survivors, and caregivers.